Ratings & Reviews

Overall Rating

(36 reviews)
100% of customers recommend this property

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Resident Reviews

submitted by Deiondre B. - |Recommended: YesGreat — Love the apartment
submitted by Gabriel G. - |Recommended: YesComfortable Affordable Community — My family I have lived here for a few years now love the staff The community is close to various stores conveniently by the freeway. My unit has not had any major issues any work orders get done in a timely manner.
submitted by Stephanie H. - |Recommended: YesI am happy and content in the encantada apts — Overall I actually like it here. The apartments are well kept and I haven't had any issues thus far. Anytime maintenance is needed they help within a day or two. Haven't had any issues.
submitted by Justin L. - |Recommended: YesGreat staff, iffy neighbors — We love the staff of Encantada and our apartment is great. Any issues are taken care of promptly and all interaction with staff has been quite positive. However, some residents in the complex have a tendency to be loud, play music outside of their apartment, leave trash and pet waste everywhere though staff has been great about cleaning up these unnecessary messes , smoke and have loud arguments. These aren't problems of the staff or building, but it's been frustrating. Overall, we enjoy our experience though.
submitted by Maria C. - |Recommended: YesGreat place to live. — It’s like a nice neighborhood.
response from property -Thank you so much for your review, we really appreciate it! The Encantada Team
submitted by Shamoya D. - |Recommended: YesConvenient — Great place to start off school right down the street maintenance is excellent and management is awesome when
response from property -Thank you Shamoya for your feedback! First and foremost, we want to thank you for being a valued resident here at Encantada. We aim for the highest level of customer service with our residents.
submitted by Gregory B. - |Recommended: YesVibrant, diverse, child-friendly apartment — Located close to the East Las Vegas library, it is in an economically depressed neighborhood, with all the rampant cigarette smoking common to this city. Some of it leaks through the walls or ceiling from neighboring apartments, and smokers sit on the stairs regularly. Sadly, these circumstances lead to widespread littering by fellow tenants. However, the hard-working staff go above and beyond the call of duty to keep the premises clean.
response from property -Sadly we are unable to change the neighborhood we here at Encantada will always do our best to maintain a clean property for our residents. Thank you for noticing the hard work of our staff .
submitted by Christopher M. - |Recommended: YesThese apartments are great. price is just right — you can not beat the price. clean and quiet
response from property -Thank you for calling Encantada your home.
submitted by Yvonne H. - |Recommended: YesNice apartments, staff on point — We moved in August 2019 - my husband had toured but I had only seen photos and video. Interior of the apartment has some nice upgrades granite counters in kitchen and bathrooms, master bath is tiled and painted a nice light, neutral color - better than the cold, bland white most apartments have. Maintenance and landscape staff are always around and our one small maintenance issue was handled quickly and professionally. The office staff is always friendly and helpful We haven't been in the pool, but it doesn't seem to get much use except by kids after school. Gym room is a nice plus though some equipment is a bit outdated, but it's the right price Free for residents. The laundry room leaves something to be desired narrow room, old machines . Neighbor noise can be an issue if you have any that get rowdy, but overall the complex is usually pretty quiet. Stairwell cleanliness and overfilled dumpsters are sometimes a problem, but overall we enjoy this community
response from property -We are so happy that you are enjoying your new home.
submitted by Rosio M. - |Recommended: YesMainance — The mainance man Manuel always so helpful and professional
response from property -We are glad that we can be here for you.
submitted by Roger W. - |Recommended: YesGood — Try it
submitted by Maira A. - |Recommended: YesGood place — This place is awsome is the best place i ever lived.is very clean when u sumit work orders they do them right away..i recommend this place.
submitted by Dion B. - |Recommended: YesFirst apartment in Las Vegas — One of the first places I moved to and enjoyed my stay here.
submitted by Alicia E. - |Recommended: YesNot bad for the price — This apartment complex is very nice for the price. The office staff is not always the friendliest and sometimes they make up rules. I had someone watching my kids this summer at the apartment and the kids were not able to utilize the pool unless I was there because the person watching them was not on the lease....crazy As parents we can not always be around in the times our kids would like to use the pool so as long as they are being supervised by a responsible person I don't understand what the problem was but, it is what it is.
submitted by AMBER W. - |Recommended: YesGreat work Nice Job — The environment is great would recommend friends and family

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Encantada Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Encantada Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose.